In an unfortunate scenario, where the refund of the amount is claimed, the strict Refund Policy of M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED is given as below;

  • Part A: Refund vis-à-vis Management Consultancy Services

 M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED is a services-based consulting firm and is fully eligible to be compensated against its time, experience, expertise, advisory, consulting, and services. Any amount earned in its scope of services is not refundable unless expressly declared.

  • Management Fee and Consulting Fee are treated as advance payment and considered as earned against the time and services of the Consultant, except the termination of the agreement for cause where;

1) If the premature termination is happening prior to rendering the full services, then a fair calculation will be made as per the professional services rate along with any reimbursements and the portion of the unearned amount will be refunded to the Client.

2) If the full scope of services is completed, the Client might not be eligible for any refund.

  • Any third-party payments including but not limited to investment amount, govt. / authority fee, third party payment, attorney fee, vendor payment is out of the scope of responsibility of M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED and any refund is subject to their independent policy without any prejudice of M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED.
  • A full refund will be issued in case of a technical error such as double charging or any other cases for which M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED is responsible.
  • A refund claim is acceptable in case of the inability or incompetency of service execution and in which case, a fair calculation of compensation against the time and efforts must be evaluated.
  • Refunds will be issued through the Original Mode of Payment or via Bank Transfer or Cheque where it is not possible to refund via the original mode of payment.
  • Any success fee, referral fee, brokerage fee, commission, or repatriation once earned is not refundable.
  • In any particular service request, the refund policy stated and described in its service contract is considered an annex to this refund policy and is enforceable.
  • Any refund request should be made in written email/letter form stating the exact reason for the Refund claim which will immediately lead to suspension or termination of services.
  • Any refunds requested due to a customer error will be subject to nominal administration charges, once approved.
  • Any refund once approved, will be processed within 30-45 working days.

Part B: Refund vis-à-vis Online Learning Courses

M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED is also an Online Learning Course Provider and is fully eligible to be compensated for its time, experience, expertise, and services. Any amount earned in its scope of services is not refundable unless expressly declared.

  • Online Learning Course Fee is treated as advance payment and considered as earned against the time and services of the Course Provider, except the termination of the agreement for cause where;

1) If the premature termination is happening prior to rendering the Online Learning Course, then a fair calculation will be made as per the professional services rate along with any reimbursements and the portion of the unearned amount will be refunded to the Learner.

2) If the full scope of the Online Learning Course is completed, the Learner might not be eligible for any refund.

3) If a refund request is not made within 24 hours post-completion of course, then such refund request shall not be entertained.

4) If a refund request is made post-issuance of “Certificate of Completion” to the Learner on successful completion of his/her Online learning Course, then such refund request shall not be entertained.

  • Any third-party payments including but not limited to investment amount, govt. / authority fee, third party payment, attorney fee, vendor payment is out of the scope of responsibility of M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED and any refund is subject to their independent policy without any prejudice of M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED.
  • A full refund will be issued in case of a technical error such as double charging or any other cases for which M/s ALLIN1 KPO SOLUTIONS PRIVATE LIMITED is responsible.
  • A refund claim is acceptable in case of the inability or incompetency of service execution and in which case, a fair calculation of compensation against the time and efforts must be evaluated.
  • Refunds will be issued through the Original Mode of Payment or via Bank Transfer or Cheque where it is not possible to refund via the original mode of payment.
  • Any success fee, referral fee, brokerage fee, commission, or repatriation once earned is not refundable.
  • In any particular service request, the refund policy stated and described in its service contract is considered an annex to this refund policy and is enforceable.
  • Any refund request should be made in written email/letter form stating the exact reason for the Refund claim which will immediately lead to suspension or termination of services.
  • Any refunds requested due to a customer error will be subject to nominal administration charges, once approved.
  • Any refund once approved, will be processed within 90 working days.